Terms and Conditions

Follow the rules

In order to attend the Service Oriented Conference, you must abide by the conference rules. Failure to follow these rules may result in you being muted during sessions, removed from individual sessions or from the entire conference. You will not be entitled to a refund if you are removed for a violation of the rules.

All sales final and non-transferrable

All sales for Service Oriented Conference tickets are final. No refunds will be given. Tickets are to be used exclusively by the individual named on the ticket. Tickets may not be transferred, resold, or shared.

Schedule subject to change

The conference schedule is subject to change in the event presenters are unable to attend or offer their sessions. No refunds will be given due to schedule changes.

You are responsible for your computer

You are responsible for providing computing resources and internet access sufficient to attend the conference. No refunds will be offered for inability to attend the conference due to hardware, software, or internet problems. We cannot offer tech support.

Conference sessions will be held over Zoom. We recommend you install and test Zoom at least several days before the conference to ensure it works properly on the device and internet connection you intend to use on the day of the conference. You may make a Zoom Test Call at any time to verify that you have what you need to attend the conference. If you don't often use Zoom, we strongly recommend you use this test call feature before you register as no refunds will be offered if your device is unable to successfully use Zoom.

You are not required to install the Zoom software on your computer to attend, but doing so is recommended as it will provide a richer experience. You may access the sessions directly within your compatible web browser without downloading or installing Zoom. Some features do not work or are incomplete as compared to using the full Zoom app.

Jurisdiction and Venue

Any claim, controversy, or dispute arising out of your attendance or inability to attend Service Oriented Conference shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

You agree that any legal action or proceeding between Service Inspirations, LLC, and you for any purpose be brought exclusively in a federal or state court of competent jurisdiction sitting in Albany County, New York, and you hereby consent to the exclusive jurisdiction and venue of such courts.